Product Returns

The user has the right to withdraw and return the products purchased from this online store within 14 calendar days from the day he received the product at the expense of return costs (courier, shipping, mail) which will be done at his own risk. It is clarified that the return must be made no later than the above days (receipt of delivery date: the stamp of the courier or the post office or in any other case the day of receipt of the product by our company).

In order to exercise the right of withdrawal, the returned products must be in excellent condition, complete and without any damage, sealed and accompanied by the complete relevant documents.

The merchant must return the money within 14 days of receiving the cancellation request. However, it may be delayed to return the money if you do not receive the products or proof of return. Refunds must include shipping costs paid by the consumer for the purchase. More information can be seen below: https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_el.htm.

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